23 May 2024


We are Scoops Tech LTD, a limited company registered in England ("Scoops", "we", "us", and "our"). Our registered company number is 15194006, and our registered office is located at 6a St. Andrews Court, Wellington Street, Thame, England, OX9 3WT.

These are the terms and conditions for the website https://getscoops.io/ (the "site") and/or for any web or mobile application we provide (the "application"). They establish the contractual basis upon which you may access the site or application and use our services. These terms apply to all users and visitors to the site or application. The site and application are operated by or on behalf of Scoops, and by accepting these terms and conditions ("Terms and Conditions"), you enter into a contract with Scoops Tech LTD.

Scoops is a company specialising in generating consumer insights for B2B businesses. We offer various tools and consultancy services to help businesses better understand their target audience. You can use our tools and services either through our site or application by subscribing and participating in our offerings.

Your use of any of the services offered on the site or application ("the services") and the site or application itself are subject to these Terms and Conditions. By using any of them, you agree to be bound by these Terms and Conditions. For your records, you should print a copy of these Terms and Conditions. If you disagree with any part of these Terms and Conditions, you should not use the site or application.

Your personal information submitted to or via the site or application is managed in accordance with our Privacy Policy.

These Terms and Conditions were last updated on 10/10/2023.

Our rights and liability

We reserve the right to subcontract any of our duties and obligations under these Terms and Conditions at our sole discretion, as long as we remain liable for the actions and omissions of our subcontractors as if they were our own.

Nothing in these Terms and Conditions will limit or exclude our liability to you for:

  • Death or personal injury resulting from our negligence;

  • Fraudulent misrepresentation or misrepresentation about a crucial matter;

  • Violation of any term implied by the Consumer Rights Act 2015 that cannot be legally limited or excluded;

  • Any other liability that cannot be legally limited or excluded.

The insights and material provided through our platform are presented without any warranties, conditions, or guarantees as to their accuracy. To the fullest extent permitted by law, we and any affiliated entities expressly disclaim:

  • All conditions, warranties, and other terms that may otherwise be implied by law; and

  • Any liability for direct, indirect, or consequential loss or damage incurred by a user related to the platform, including but not limited to:

  • Loss of income or revenue;

  • Loss of business;

  • Loss of profits or contracts;

  • Loss of expected savings;

  • Loss of data;

  • Loss of goodwill;

  • Wasted management or office time;

  • Any other type of loss or damage arising from any cause, including negligence, breach of contract or otherwise, even if foreseeable.

We will not be held responsible for any delays or failures in fulfilling our obligations under any contract due to events beyond our control, as detailed.

We will not be liable to users for any loss or damage, whether contractual, tortious (including negligence), or arising from breach of statutory duty, or otherwise, even if foreseeable, that occurs under or in connection with:

  • Reliance on any content displayed on the platform.

Any commentary or materials posted on the platform are not intended to be relied upon as advice. We disclaim all liability and responsibility arising from any reliance on such content by any user of the platform, or anyone who may be informed of its contents.

To the extent permitted by law, all conditions, warranties, representations or other terms that may apply to the platform or any content are expressly excluded.

Events beyond our control

In this section, an "event beyond our control" refers to any occurrence that is outside the reasonable scope of our influence. This includes, but is not limited to, labour strikes, industrial actions by third parties, civil unrest, riots, invasions, terrorist activities or threats thereof, military conflicts (declared or otherwise), preparations for war, natural disasters such as fires, explosions, storms, snow, floods, earthquakes, and epidemics, as well as failures in telecommunications, inaccessibility of public or private transportation, road accidents, road closures, or mechanical breakdowns.

We shall not be held liable for any delays or failures in fulfilling our obligations under these Terms and Conditions due to an event beyond our control.

Should an event beyond our control occur that impacts the delivery of our services under these Terms and Conditions:

  • We will inform you as promptly as is reasonable;

  • Our liability to you for any delays or failures in delivering our services will be negated by the occurrence of such an event; and

  • We will take reasonable steps to minimise any disruptions to our services.

General terms

You are not permitted to transfer or assign your rights or responsibilities under any agreement with us, including but not limited to your obligations under these Terms and Conditions.

We retain all intellectual property rights related to or arising from the services provided, in relation to the agreement between you and us.

This agreement is solely between you and us. No third party shall have the right to enforce any terms of this agreement, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

Any notices you wish to give us must be sent in writing to our designated email address provided at the end of these Terms and Conditions. We may give notice to you via the email or postal address you provide to us.

Notices regarding these Terms and Conditions may be sent by email.

Our failure to assert our rights under these Terms and Conditions does not constitute a waiver of such rights.

If any term within these Terms and Conditions is found to be unenforceable, it will not affect the enforceability of the remaining terms.

These Terms and Conditions may only be altered with our explicit written approval.

These Terms and Conditions, along with any documents specifically referenced in them, comprise the entire agreement between you and us related to the subject matter. By law, we are required to inform you that agreements can only be finalized in the English language, and no public filing requirements are applicable.

Using the site and/or application

Access to the site or application is granted on a temporary basis. We hold the right to alter or remove the services offered on the site or application at any time, without giving prior notice. We are not accountable if the site or application becomes unavailable for any reason or duration.

We may occasionally restrict access to certain sections of the site or application, or even the entire platform, to users who have registered with us.

You are tasked with making all necessary arrangements to access our site or application. It is also your responsibility to ensure that anyone using the site or application via your internet connection is aware of these Terms and Conditions and complies with them.

Please consult a legal advisor to ensure these terms are comprehensive and tailored to fit the unique requirements of your business.

Survey responses

By submitting survey responses, you agree and understand that your submissions must not:

  • Violate any intellectual property, data protection, privacy, or any other rights of any individual, or be defamatory, breach any contract, or confidence obligations.

  • Include personal data of another person unless we've specifically requested it and they have agreed to these Terms and Conditions.

  • Be obscene, explicit, threatening, abusive, inciting violence or hatred, discriminatory, or potentially cause anxiety, alarm, or embarrassment.

  • Violate any applicable laws or regulations, or be otherwise unacceptable.

  • Misrepresent your identity or your relationship with any person or entity.

  • Contain any virus or code with contaminating or destructive elements.

Failing to comply with the above may make you ineligible for rewards and could result in the immediate suspension of your account.

Changes to the service and terms and conditions

We may update these Terms and Conditions at any point, and it's your responsibility to review this page regularly. These changes are legally binding. However, any such changes won't affect studies you're already involved in or any rewards you're already due.

Major changes to these Terms and Conditions will be communicated to you in advance, where possible. If you disagree with any changes, you should stop using our site and services. Continued use after changes are implemented means you accept those changes.

Our services

The services offered are outlined on our site and application, primarily focused on creating tailored surveys and studies for B2B clients, derived from client databases for quantitative research insights.

You acknowledge that you are solely accountable for how you engage with our services.

Once you have registered and set up an account, you may begin participating in our studies. Unlike multiple-choice formats, our studies are designed around quantitative research methods. We may reach out to you for new opportunities or to remind you to complete an ongoing study, in line with our Privacy Policy. To participate, simply follow the instructions displayed on-screen. You have the option to save a study and return to it later. Clicking the "Submit" button will send your answers to us.

Our studies can be specific, and it's crucial that you have sufficient knowledge or experience in the topic to provide valid answers. We may include preliminary questions to gauge your expertise. If you're found ineligible for a particular study, you will be informed and no rewards will be issued.

By submitting any answers (referred to as "study responses"), you grant us and our affiliated companies a perpetual, irrevocable, global, non-exclusive, royalty-free right and license to use, modify, publish, create derivative works from, distribute, display such study responses, as described in our Terms and Conditions and Privacy Policy. You also waive any rights to be identified as the author of such study responses. This agreement extends to any personal data included, and you must secure consent from any other individuals involved before submission.

We reserve the right to retain your study responses for as long as necessary to fulfil the purposes for which they were collected.

Content guidelines

When you add any material to our site or application, like survey responses, follow these rules. Both the letter and spirit of these standards matter.

What we expect

Your contributions should:

  • Be factual when stating facts

  • Be genuine when stating opinions

  • Follow all UK laws and those of the country where you post from

What we don’t allow

Don't upload content that:

  • Defames anyone

  • Is hateful or obscene

  • Shows or promotes explicit material or violence

  • Discriminates based on race, sex, religion, nationality, disability, sexual orientation, or age

  • Breaks copyright, database right or trademark laws

  • Invades someone's privacy

  • Is deceptive, illegal, threatening, or invasive

  • Harasses, upsets, or embarrasses anyone

  • Misrepresents you or your affiliation

  • Impersonates others

Any content you add isn't confidential. We can use it and disclose it to others. If someone claims your content violates their rights, we can reveal your identity to them.

We're not responsible for your content's accuracy or how others may interpret it. If your content doesn't follow these rules, we can remove it.

What you can do

You can use our site and application for non-commercial tasks, like answering surveys and providing info in the format we specify, which is quantitative research. You can also print or store individual pages. You're responsible for backing up your own data.

What you can’t do

You can't scrape our content, tamper with our site or servers, or link to our site without permission. You agree not to:

  • Share personal data unless we ask and get consent

  • Violate any laws or regulations

  • Harm our reputation or that of others

You also can't use our site or application to:

  • Break any local, national, or international laws

  • Do anything fraudulent or harmful

  • Imply our endorsement of other businesses, unless agreed in writing

  • Harm or attempt to harm minors

  • Send spam or malicious software

If you break these rules, your rights under these Terms and Conditions end immediately.

Note: Please consult a legal advisor to ensure these terms meet the needs of your business.

Service suspension and termination

We may suspend our services, site, or application temporarily for repairs, maintenance, or updates. This could happen with or without notice.

If you breach these Terms and Conditions, we may terminate your contract or suspend your account. Actions we might take for a breach can include:

  • Issuing you a warning

  • Removing any content you've submitted

  • Temporarily or permanently banning you from our services, site, or application

  • Legal action for losses and damages

  • Involving law enforcement if needed

These actions are not the only ones we might take; other actions may also be considered.

We can end these Terms and Conditions and your account for any reason, given at least 30 days' notice.

If we decide to terminate your use of our services:

  • All rights granted to you under these Terms and Conditions will end

  • Any legal rights, obligations, or liabilities you had will not be affected

  • Sections meant to last beyond termination will continue

  • You must stop using our services, site, and application immediately

We're not liable for actions taken due to breaches of these Terms and Conditions. Our listed responses are examples and not the only actions we might take.

Intellectual property guidelines


All content on our site or application—like text, graphics, and logos—is our property or belongs to our licensors and is protected by international copyright laws. However, any insights generated from the surveys, studies, or data analysis are the intellectual property of the business entity that has contracted with Scoops Tech LTD for the services. You don't gain any ownership rights by using our service.

What you can do

You can view and download content for non-commercial use as long as you keep any copyright or trademark notices intact.

What you can’t do

Don't use any materials from our site or application for commercial purposes unless you have our written permission. If you break these rules, your access to our service will stop, and you must delete or return any downloaded materials.

Your contributions

By submitting survey responses, you grant us a lasting, worldwide right to use, modify, publish, and share this content in any format. This includes any photos or videos you might provide. You also give up any claim to moral rights or being identified as the author of the survey responses. If your contribution includes someone else's personal data, make sure we've asked for it and that you've obtained that person’s agreement to our terms.